Help

The fixes for the things people ask about most. Still stuck? Ask at the bottom.

01The app can’t find my Resoniq

Turn the car on and stay within a few metres. Make sure Bluetooth is on. If it still doesn’t show up, use Settings → Device → Restart your Resoniq from another paired phone, or pull the box’s fuse for five seconds.

02“This Resoniq is paired with another phone”

Each box only takes orders from phones it’s paired with. To add a phone, open Resoniq on a phone that’s already paired and tap Settings → Device → Let another phone pair. Then connect the new phone within 3 minutes. No paired phone to hand? Pull the box’s fuse for five seconds and put it back. That opens a 3-minute pairing window.

03“Your iPhone remembers an old pairing”

The box was reset, so it forgot your phone. Open iPhone Settings → Bluetooth, tap ⓘ next to Resoniq, choose Forget This Device, then tap Try again in the app.

04Installing packs and updates

Packs and updates go over the box’s own Wi-Fi. The app turns the hotspot on and shows its name and password. Each box has its own, under Settings → Device. Join it in iPhone Settings → Wi-Fi, come back to the app, and it carries on by itself. An update takes about two minutes and the sound stops while the box restarts.

05Pops & bangs don’t fire

They need a real pull first: past the pedal threshold, with the revs up, above the minimum speed. Then lift off fully. Gentle cruising stays quiet on purpose. Street mode plays Full tune as Sport. Use Hear it on your Resoniq on the Pops & bangs page to check them while you’re parked.

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